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General

   1. What’s your company business?

We are a manufacturer of home network device, and a one-stop service provider for ISPs.

   2. Are you manufacturer or trader?

1) We have two manufacture factory, one for Home Network Device, Such as Wireless Router, ONU, TV set-top box , AP; another for Fiber cable, such as ADSS , FTTH Drop cable.

2) For better one-stop service, we also is gold partner of Huawei, ZTE, NOKIA, Bell, MikroTik, UBNT. We supply their switch, router, OLT for your ISP projects at excellent prices, so you don’t have to look around for different sellers, and at very expensive prices. here easy one-stop for you.

Products

1. What’s your main product?

Wireless Router, ONU, TV set-top box , AP, and Fiber cable is our main business.

We also supply the Brand Switch, Router, OLT. AP,CPE.

And technical support for ISP project.

Customization

1. How about customized MOQ?

Simple customization of standard models, MOQ starts at 500. Such as adding a logo to the label, shell

Complex customization, MOQ from 1000 or more, according to product specifications and custom items. The higher the quantity, the lower your cost will be.

2. Do we need to pay for custom design services?

Not need, just need your order to meet the MOQ requirement.

If a mold needs to be opened, or special requirements, we will only charge the material cost.

3. How long does it take for custom order production?

MOQ<1000, simple customized orders, usually in 7 to 15 days.

MOQ>1000, simple customized orders, usually in 10 to 20 days.

MOQ>3000, simple and complex orders, usually 15 to 35 days.

The exact time, depending on the situation at the time.

Service

1. what services do you have?

ISP Network project planning and design consultation

OEM/ODM customize your ONU, Wireless Router, TV Box, Fiber Cable

Install and configure your Switch, Router, OLT, AP/CPE

Troubleshoot for you remotely

2. Do you charge for your services?

Technical support service and OEM/ODM design service all are free for our customers.

Licenses for Huawei switch routers and NMS software are not included

3. Our technicians are new, can you teach us??

No problem at all ! Our technical team is your team!

We can provide online demos, training documents, until your engineers can work!

4. How many service technicians do you have?

We have 50+ R&D and technical support personnel, many of whom have worked in Huawei, ZTE and other companies. Our salespeople all have engineer backgrounds. No matter from pre-sales consultation, customized service, after-sales technical support, we can cooperate with your work excellently.

5. Do you have other services?

During your visit to the factory in China (Shenzhen-Guangzhou), we provide you with a hotel free of charge.

Payment

1. What payment methods do you accept?

T/T Bank, Paypal, Western Union, Alibaba, Credit Card, L/C.

2. Do you accept OA credit ?

Yes, we can provide OA credit service according to the customer’s situation

Shipping

I have no experience in importing, can you help me?

Yes, we offer door-to-door transportation services. Not only help you to transport, but also help you to solve the customs clearance problem!

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